Terms of Service
Effective Date: 21/02/2026
These Terms of Service govern your use of the website louiswatches.com and all related services offered through this website.
By accessing or purchasing from this website, you agree to be bound by these Terms. If you do not agree, you may not use this website.
1. Company Information
This website is operated by the entity owning and managing louiswatches.com.
For any inquiries:
Email: info@louiswatches.com
Website: louiswatches.com
References to “Company,” “we,” “us,” or “our” refer to the operator of this website.
2. Eligibility
By using this website, you represent and warrant that:
• You are at least 18 years old
• You have legal capacity to enter binding contracts
• You will comply with all applicable laws
3. Products and Availability
We offer timepieces and related accessories for sale.
We reserve the right to:
• Modify or discontinue products
• Change pricing without notice
• Limit quantities
• Refuse or cancel orders at our discretion
Product descriptions and images may contain minor variations due to display settings or manufacturing adjustments.
4. Orders and Acceptance
Placing an order does not guarantee acceptance.
An order is considered accepted only when:
• Payment has been successfully processed
• A confirmation email has been sent
We reserve the right to cancel orders due to pricing errors, fraud suspicion, payment authorization issues, or inventory limitations.
5. Payment Terms
We accept major credit cards including:
• Visa
• Mastercard
• American Express
• Other approved credit cards
All payments must be authorized before shipment.
We do not store full credit card numbers. Transactions are processed via secure PCI compliant payment processors.
Improper chargebacks initiated without contacting customer support first may result in account review and refusal of future service.
6. Shipping and Delivery
Orders are typically processed within 1 to 2 business days.
Estimated delivery time is 5 to 9 business days after shipment.
Total estimated delivery time is 6 to 11 business days.
Shipping times are estimates and not guaranteed.
Taxes and Duties
All orders are shipped under Delivery Duty Unpaid terms where applicable.
Customers are responsible for any applicable:
• Sales tax
• Use tax
• Import duties
• Customs fees
• VAT or similar taxes
• Brokerage or clearance fees
Unless we are legally required to collect and remit such taxes at the time of purchase.
If required by federal, state, or local law, applicable taxes will be calculated and collected at checkout.
Failure to pay required duties or taxes may result in shipment delays, return of goods, or forfeiture without refund.
7. Returns and Refunds
Customers may request a return within 30 days of delivery.
Returned items must be unused and in original condition.
Approved refunds will be processed within 7 to 10 business days after inspection.
Refunds are issued to the original payment method.
We reserve the right to deny returns that do not meet policy requirements.
8. Intellectual Property
All content on louiswatches.com including:
• Logos
• Product designs
• Images
• Text
• Branding
• AI generated personas
• Website layout
is protected under United States intellectual property laws.
Unauthorized reproduction or distribution is prohibited.
9. AI Generated Content Disclosure
Certain personas, storytelling elements, or visual materials on this website may be generated using artificial intelligence for creative and branding purposes.
These elements are illustrative and are not intended to represent real individuals unless explicitly stated.
AI generated content is used to enhance brand storytelling and customer experience.
10. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for:
• Indirect damages
• Incidental damages
• Consequential damages
• Loss of profits
• Loss of business opportunities
Total liability shall not exceed the amount paid for the product giving rise to the claim.
11. Disclaimer of Warranties
Products are provided “as is” and “as available.”
We disclaim all implied warranties including merchantability and fitness for a particular purpose except where prohibited by law.
12. Indemnification
You agree to indemnify and hold harmless the website operator, its owners, officers, employees, and contractors from claims arising from:
• Your violation of these Terms
• Your misuse of the website
• Your violation of applicable laws
13. Governing Law
These Terms are governed by the laws of the State of Wyoming and applicable United States federal law.
Disputes shall be resolved in Wyoming courts unless consumer protection law requires otherwise.
14. Arbitration and Class Action Waiver
Disputes may be resolved through binding arbitration.
You agree to waive participation in class action lawsuits.
15. Termination
We reserve the right to suspend or terminate access to the website at any time for violation of these Terms.
16. Changes to Terms
We may update these Terms at any time.
Continued use of the website constitutes acceptance of revised Terms.
17. Contact Information
Email: info@louiswatches.com
Contact Page: louiswatches.com/pages/contact